Why This Policy Exists
Health supplements are a YMYL (Your Money, Your Life) topic. Inaccurate information about dietary supplements can lead to poor health decisions. We take this responsibility seriously. This policy outlines how we create content, where our information comes from, and how we maintain accuracy over time.
How We Create Content
Every product page on German Doctors Nairobi goes through a four-stage process:
Our Sources
We draw information from the following types of sources, in order of priority:
- Peer-reviewed clinical studies — published in indexed medical journals and listed on PubMed
- Systematic reviews and meta-analyses — which aggregate results from multiple studies
- Government and regulatory databases — including the NIH Office of Dietary Supplements, WHO monographs, and the Pharmacy and Poisons Board of Kenya
- Manufacturer documentation — certificates of analysis, GMP certifications, ingredient spec sheets
We do not cite social media, forums, anonymous testimonials, or unverified websites as sources for health claims.
What We Do and Don't Claim
| We DO Say | We DON'T Say |
|---|---|
| "Ingredient X has been studied for its effect on Y" (with citation) | "This product cures Y" |
| "Results may vary between individuals" | "Guaranteed results" or "clinically proven" |
| "Consult your healthcare provider before use" | "You don't need a doctor if you take this" |
| "Dietary supplement — not a medicine" | Language that implies medicinal or therapeutic status |
PubMed Citations
When we cite a study on a product page, we include the PubMed ID (PMID) so you can look it up yourself. For example, "PMID: 18442638" can be found at pubmed.ncbi.nlm.nih.gov/18442638. We believe verifiable claims build genuine trust — if we say an ingredient has been studied, you should be able to confirm it independently.
Independence
The GDN Wellness Pharmacy is operated as the retail arm of the German Doctors Nairobi community health initiative. Manufacturers do not write, edit, or approve our product descriptions. Editorial content reflects our own research and the assessment of our pharmacy and clinical teams. If we identify a concern with a product's claims or quality, we remove it from our catalogue regardless of commercial arrangements.
Corrections
If you find an error on our website — a broken study link, an inaccurate claim, or outdated information — we want to know. Email info@germandoctorsnairobi.co.ke with the subject line "Content Correction" and we will investigate within 48 hours.
Advertising Disclosure
The GDN Wellness Pharmacy earns revenue from supplement sales, which is reinvested into the operations of our community clinics in Mathare, Athi River, Korogocho and Kilifi. Product pages are commercial content — they describe products we sell and include order forms. We believe in transparency: those pages exist to sell our products, and we are upfront about that. Our commitment is that commercial interest never overrides factual accuracy.